Moneris Services Corporation
Home Payment Solutions Service and Support sep About Us sep Contact Us
 
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MSC

MSC has the expertise and capability to provide you with a Total Managed Solution of electronic payment acceptance and infrastructure. From hardware to software we can provide customized solutions to meet all your payment processing needs including:
  • Comprehensive asset management, that meets and exceeds the requirements of the Payment Industry Associations
  • Logistical Support
  • Key/injection and application loading (Acquirer must authorise)
  • Staging, incl. device labelling and embossing
  • Installation, either by courier with remote telephone assisted training or on-site installation and training
  • De-Installation (merchant cancellation/Site decommissioning)
  • Service Desk support from 7am to 11pm local time 365 days a year
  • Device break-fix servicing, both onsite or courier, including reverse logistics
  • Device Warranty Management and Product Support, including Testing/Repair
  • Post Warranty, Test and Repair/refurbishment
  • End-of-life destruction
  • Procurement services

 
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Support and Services